E-commerce Specialist

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E-commerce Specialist

Holt Engineering is looking for an experienced E-commerce Specialist to take ownership of our clients Shopware-based e-commerce platforms. This is a senior, hands-on role focused on driving online revenue through platform optimisation, conversion rate optimisation, checkout improvements, and data-led experimentation.
You’ll play a key role in shaping their e-commerce strategy, improving user experience, increasing conversion rates, and implementing effective upselling and cross-selling initiatives.

The role is office based, Monday to Friday, salary is £55-£75k DOE

Duties for the successful E-commerce Specialist:

  • Develop and execute the e-commerce strategy aligned with business and revenue goals
  • Manage and optimise Shopware platforms, including customisation and performance improvements
  • Analyse customer behaviour using analytics, heatmaps, and session recordings
  • Identify friction points across the customer journey and implement improvements
  • Optimise product pages, category pages, and landing pages to improve UX and conversion rates
  • Lead CRO initiatives, including A/B testing and experimentation
  • Optimise checkout flows to reduce abandonment and improve completion rates
  • Improve payment journeys, form design, site speed, and trust elements
  • Design and implement upselling and cross-selling strategies to increase average order value
  • Define KPIs and performance dashboards to support continuous optimisation

Requirements to be considered for this E-commerce Specialist role:

Essential

  • 5+ years’ experience in an E-commerce Specialist or similar role
  • Strong, hands-on experience with Shopware including customisation
  • Solid understanding of e-commerce strategy, UX, and CRO best practices
  • Proven experience optimising checkout flows and payment journeys
  • Strong analytical skills with tools such as Google Analytics, Hotjar, or similar
  • Ability to turn data insights into clear, actionable improvements

Desirable

  • Bachelor’s degree or equivalent experience
  • Experience driving revenue growth through CRO, merchandising, and personalisation

Benefits for the succesful E-Commerce Specialist:

  • 20 days holiday pro-rata, plus UK Bank Holidays and Christmas shutdown
  • Salary reviews
  • Free  parking
  • On-site shower and changing facilities
  • Independent Employee Assistance Programme 
  • Eye-care vouchers for eligible staff

If you possess the required skills and are lloking for your next challenge please apply with your CV today and Yasmin will call you. 

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