Installations Manager Ref# V-56561

Installations Manager

 

Are you within commuting distance of( West Midlands/ South/South East/Southwest)

 

Our client are a specialist in the installation of UK manufactured, lightweight Thermotec Insulated conservatory roof replacement panels.

The Installations Manager covers a Geographical region of around 3 to 4 counties, with approximately 6 to 8 Installation teams and is supported by a Planning Administrator in the office.

 

Purpose of the Installations Manager:

• To oversee the allocated Geographical Region of Conservatory Roof Installations & Service
• To work continuously to improve the number of installations completed on the 1st visit by improving process and working practice
• To identify and implement training requirements within the Installations Teams ensuring that all Team Members are fulfilling their role and satisfying customer requirements

 

Responsibilities as Installations Manager:

• Pre-Installation Planning – Ensuring each team has everything they need to do the job 1st time, every time
• Collaborating with the Surveyors to ensure accurate method statements are provided to the Installation Teams with all H & S considerations
• Collaborating with the Warehouse teams to ensure each installation is prepared ready for the teams to collect with every item
• Liaising with both the Planning Manager & Contract Administration Team to ensure that all issues from customers relating to their installation are handled appropriately first time, every time and reduce the ned for repeat visits
• Liaising with the Warehouse team to ensure all products are ready for your Installers, highlighting any product quality control issues
• Carrying out regular Quality Inspections (2 to 3 per day) to ensure a high standard of workmanship
• Creating a suite of metrics and KPIs which report to management how the Installations Department is performing, and the effects of the improvement initiatives are working
• Conducting regular meetings with Installation Teams acting on feedback and improvement suggestions from within the team
• Ensuring effective communication of information between office-based and field-based teams
• Maintaining customer relations, liaising with them to ensure they are receiving effective service and delivery, providing timely solutions to issues as they arise

 

Experience required as Installations Manager:

• Previous experience as a Conservatory Surveyor or Fitter – ESSENTIAL
• Experience Managing teams of Sub-Contractors / Engineers – ESSENTIAL
• Previous experience in an Installations Manager or equivalent role within the Window, Door, Conservatory or Construction industries – ESSENTIAL
• Ability to communicate with staff of all levels and abilities
• Great planning & organizational skills
• Attention to detail – we need work of a high standard to ensure standards
• Some flexibility in working hours

 

Terms:

 

Full Time – 40 hours per week

Operational Bonus related to KPIs

Company van provided and fuel card

Job Type: Permanent

Salary: From £38,000.00 per year basic salary

 

Benefits:

• Company pension
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking
• Referral programme

 

This is a full time permanent position for the successful Installations Manager. For more details simply apply to this job or call Nathan on 07921479890.

Apply for this position