Customer Service Advisor (Portuguese speaker)

Role: Customer Service Advisor (Portuguese speaker)   
Location: Bournemouth
Salary:   £26,000 + OTE + Performance bonus
 
Holt Recruitment is working with a global technology marketing and sales agency in Bournemouth. They are looking for a Customer Service Advisor (Portuguese speaker) to join the company on a full-time, permanent basis.  This is an exciting opportunity for someone who is looking to develop their career and skills, as no experience is required, but you must be a Portuguese speaker.
 
Benefits

• Monthly Commission
• Performance-based bonus up to £1,000 – paid quarterly.
• Work-life balance: Hybrid setup of 3 days in the office and Mondays + Fridays work remotely from home.
• 28 days paid annual leave with the opportunity to earn up to 4 extra days off per year!
• Learning & Development – Full training provided. 

What’s the role?
As a Customer Service Advisor, your responsibilities will be: 

• Receiving and processing leads that have been sent in and then qualify to a certain criterion, ready for an enterprise salesperson to get involved. (No cold leads are involved.)
• Track and document all lead generation activities and results.
• Delivering excellent customer service to inbound and external teams and customers.
• Using Microsoft 365.
• Maintain and update the CRM database with accurate customer and pipeline information. 

What do you need as a Customer Service Advisor?

• Portuguese native speaker.
• Proficient with Microsoft and IT.
• Desire to develop your skills and career.
• To be ambitious and driven. 

What is the next step?
If you believe this is the right role for you, click ‘Apply’ or give us a call, and one of our team members will be happy to discuss this Portuguese-speaking Customer Service Advisor role in Bournemouth.  
 
Job ID Number:  77854
Division: Commercial Division
Job Role:  Customer Service Advisor (Portuguese speaker)
Location: Bournemouth